KingKabs 34.6.17

KingKabs stands out as the largest taxi service provider in Cheshire, boasting a diverse fleet of over 500 vehicles, including private hire cars, executive vehicles, and minibuses. The company effectively serves thousands of customers in Chester and Ellesmere Port around the clock.

The introduction of the KingKabs taxi app marks a significant enhancement in customer experience, streamlining the booking process. This app empowers users to bypass traditional call centers and avoid wait times, facilitating quicker and more efficient taxi arrangements.

The KingKabs app offers several key features:

• Ability to make immediate and future bookings at any time of day.
• Real-time status tracking of bookings.
• Live tracking of dispatched vehicles through an interactive map.
• Option to cancel bookings if necessary.
• Review previous bookings for reference.
• Access to fare estimates prior to booking.
• Secure payment options via credit or debit cards directly within the app.
• Choice among five different vehicle specifications based on customer needs.
• Storage of favorite pick-up points for quick future bookings.
• Convenient pick-up location selection using GPS or stored nearby locations.
• Destination selection based on previous journeys or a "popular destination" feature.
• Customer support through in-app email or telephone options, as well as access to the website.

This application ultimately enhances user control over taxi bookings while maintaining a focus on efficiency and customer satisfaction.